You may cancel an order within 6hrs after placing the order by visiting the Your Orders page and selecting the “Cancel Order” button for the order. After that point, the order will be processed for delivery to you.
If you would like to cancel an order after 6 hrs, you should contact Odisha Shop Customer Support by clicking the “Contact Us” button on the Your Orders page.
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.
If your order is missing any items or parts, please notify us as soon as possible and no later than 3 days after delivery.
We take utmost care in packaging and shipping the product but some items may be damaged during transit due to circumstances beyond our control. If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Please make sure that the original product tag and packing is intact when you send us the product back.